Webinars

Join Rich Karbowiak, Marketing Technology Manager for the City and County of Denver, for a webinar on expanding resident communication with Citibot’s AI-powered chat. Learn how his team connected with residents in 75 languages across multiple channels—automating inquiries, improving response times, and reducing call volume.

7/17/25

Join local government leaders from Kansas City, Houston, and Hawthorne for a live webinar on preparing for the 2026 FIFA World Cup. Learn strategies for managing increased demand on services, infrastructure, and public safety—insights valuable for any city planning for large-scale events.

6/12/25

Join us for a webinar on the cultural shifts needed to successfully adopt AI in government. Learn practical strategies to build an AI-ready mindset and smoothly transition into the future of digital governance.

4/10/25

As data challenges grow, governments are adopting DataGovOps to automate and secure data governance. Join Citibot’s Bratton Riley and govtech expert Dr. Jonathan Reichental for a timely discussion on modernizing public sector data—plus a preview of Jonathan’s new video course.

3/27/25

Discover how North Las Vegas is enhancing resident engagement with Citibot’s AI-powered, multilingual chatbot, supporting over 75 languages.

3/26/25

In celebration of International Women’s Day, we hosted a powerful conversation with trailblazing women leaders in local government who shared how they’ve used innovative technology and inclusive strategies—like AI and multilingual engagement—to build more equitable, connected communities.
3/6/25

Learn how Citibot and Catalis integrate seamlessly with various government platforms to enhance connectivity and service delivery. See how collaboration between vendors drives unified, efficient solutions for local governments.

2/20/25

Is your team equipped to ensure all residents, regardless of language, can access the services they need without overwhelming your staff? Join us for an insightful fireside chat and learn how AI chatbots are revolutionizing language assistance in local government.

2/20/25

Alan Shark, Executive Director at the Public Technology Institute, Mark Wheeler, Principal at Alogra LLC, and Ron Holifield, Co-founder of Civic Marketplace, shared invaluable insights on the evolving landscape of AI in local government.
1/15/25

Hear from local leaders on how electoral outcomes shape policy decisions, technological advancements, and community engagement strategies at the local level.
11/7/24

Listen to public servants provide key takeaways and expert insights that will help you stay ahead in your field.
10/2/24

In collaboration with Carahsoft, this webinar highlights how the Bexar County Appraisal District has transformed its customer service experience.
9/11/24

Hear from guest speakers Clayton Voignier and Roy Sapa'u on embracing internal change.
8/15/24

Hear from guest speakers Jay Warren and Erica Hayes on how they have engaged with their diverse communities utilizing AI.
6/13/24

Watch this on-demand joint webinar with Carahsoft and Citibot as we explore the transformative impact of AI on resident experience, featuring insights from special guest Mark Kaminski of Stafford County, Virginia—recipient of the 2024 GovX Overall County Government Experience Award.
5/29/24

Hear from guest speakers Gregg Turnbull and Micah Gaudet, experts in the application of AI for local government.
5/9/24

Hear from an array of guest speakers including Laura Dunwoody, Director of Residence Experience for the City of Denver on the essentials to starting a 311.
3/27/24

Hear from guest speakers Nathan George, City of Tillamook, OR and Kara Roberson, City of Wentzville, MO on mitigating the common fears within local government settings!
2/29/24

Hear from guest speakers Bill Way, City of Fairfield, and Mark Barham, City of Williamsburg, VA on innovative methods utilized by local government professionals to engage with diverse groups!
2/1/24

Hear from guest speakers Stephanie Jantzen and Citibot’s own Janice Quintana on the latest advancements in local government communication.
12/23/23