Citibot is committed to making our website and digital services accessible to everyone, including people with disabilities. We want everyone who visits the Citibot website and uses our products to feel welcome and find the experience valuable.

Our goal is for all pages on https://www.citibot.io/ to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, developed by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible for people who use assistive technologies such as screen readers, keyboard navigation, or other accessibility tools.

This accessibility policy applies to all new, updated, and existing web content on citibot.io.

Citibot regularly reviews the website and digital products to identify and address accessibility issues. We use a combination of automated testing and manual accessibility audits conducted by accessibility professionals to evaluate and improve our website. Accessibility reviews are also part of our content publishing and product development processes, and we update our Voluntary Product Accessibility Template (VPAT) as needed.

This policy applies to all web content produced or updated by Citibot. We also communicate our accessibility expectations to third-party content providers and technology partners, and we consider accessibility conformance when selecting vendors and services.

While we are working to fully achieve and maintain WCAG 2.1 Level AA accessibility, we recognize that there may always be opportunities to improve.

If you encounter an accessibility barrier while using the Citibot website or one of our products, please let us know so we can assist you and address the issue.

Contact us:
Email:  accessibility@citibot.io

When Reporting an issue, please include the page URL and a brief description of the problem so we can investigate and respond promptly.