The AI website Refresh Platform Built for Government

Identify errors, recommend fixes, and understand why changes matter—without months of manual review.

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Government websites drift over time.

Content ownership is spread across departments, pages go stale, information conflicts, and accessibility pressure keeps rising(ADA/WCAG 2.1)—while web upkeep isn’t anyone’s full-time job.

That leads to:

  • Conflicting addresses, phone numbers, and program details

  • Outdated pages and files that quietly linger for years

  • Inconsistent tone and messaging across departments

  • Accessibility gaps that increase compliance risk

  • Residents (and staff) losing trust in the website

Refresh shows teams where to start—and why it matters.

The Problem

What Refresh Evaluates

Accuracy

AI scans every page to ensure content is correct, consistent, and free of duplication — so residents always get reliable information.

Persona

Refresh makes your web content speak with one consistent voice across your website.

Current

Flags pages that haven’t been updated recently, prompting staff to refresh content and guarantee human oversight where it’s needed most.

Accessibility

Flags common accessibility issues (e.g., missing alt text) and helps support ADA compliance and WCAG 2.1 alignment.

How Refresh Works

From insight to action—with context that matters.

Scan
Refresh scans your website to identify issues across accuracy, outdated content, voice and tone, accessibility, and overly complex wording.

Recommend
For each issue, Refresh recommends a clear, specific change—so teams know exactly what to update.

Explain why
Every recommendation includes the why: why the change matters, why the suggested version is correct, and how it improves trust, clarity, accessibility, or resident experience.

Resolve with confidence
Teams can make updates confidently—without guessing, second-guessing, or spending hours debating what’s right.

 FAQs

  • Refresh scans your website and surfaces issues across accuracy, freshness, voice, and accessibility. For each issue, it:

    • Shows what’s wrong

    • Recommends a specific change

    • Explains why the change should be made and why the recommended version is correct

    This helps teams act quickly and confidently.

  • Refresh identifies issues related to:

    • Inaccurate or conflicting information

    • Outdated or stale content

    • Inconsistent tone or voice across departments

    • Overly complex or unclear wording

    • Accessibility gaps, such as missing alt text

  • Refresh is built for government communications teams, web managers, and content owners working across many departments—especially where:

    • Web upkeep isn’t anyone’s full-time job

    • Contributors aren’t trained web authors

    • Content ownership is siloed at scale

  • By improving the accuracy and consistency of your website, Refresh strengthens the “source of truth” that AI tools rely on—leading to better, more trustworthy responses for residents.

  • Refresh can be run regularly to maintain website health over time, helping prevent content drift and keeping information accurate, current, and aligned with resident needs.

  • Instead of asking authors to continuously audit their own pages, Refresh delivers specific fixes they can act on immediately. This reduces manual review work and makes it easier for teams to keep content accurate and current.

  • Accessibility is a core pillar of Refresh. The platform flags accessibility issues like missing alt text and supports broader compliance scanning, helping teams stay ahead of evolving accessibility requirements.

  • By reducing conflicting information, outdated pages, and broken links, Refresh helps ensure residents see clear, consistent, and trustworthy content—improving confidence in both the website and any AI tools that rely on it.

  • Refresh doesn’t just generate a report—it delivers actionable opportunities to fix.
    For every issue it finds, Refresh:

    • Shows the problem

    • Recommends a specific change

    • Explains why the change should be made

    This makes it fundamentally different from tools that only flag issues without context or guidance.

  • Refresh helps identify and prioritize issues that commonly impact WCAG 2.1 conformance and ADA accessibility efforts. Final compliance depends on implementation and review by your team.

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