Citibot works with cities and counties across the United States.

Municipalities

We take care of our customers

We deeply value our partnership with your community, approaching it with the same dedication and service we hold for ourselves.

Here's a snapshot from our collaboration with the City of New Orleans during their annual NOLA day.

Customer testimonials

Jay Warren

“Not only is the technology improving our city overall, but working with Citibot is truly a partnership. They stepped up before we ever asked them to help us through difficult times. Citibot truly cares about us.”
Director of Communication &
Legislative Affairs
City of Arlington, TX
Bill Way

“We’re always looking to offer more accessible ways to communicate with our residents, and Citibot came to us at the perfect time. Our new virtual assistant ‘Archie’ has been a great addition to the Fairfield family.”
Communications Manager
City of Fairfield, CA
Felipe Romero

“I commend Citibot with giving us the opportunity , listening to us and our crazy ideas, and really putting the pencil to paper and designing something as unique as BTX Engage.”
Communications and
Marketing Director
City of Brownsville, TX
Brian Ligon

“Citibot has been a fantastic addition to our city. Ask MBTX! has allowed our residents to quickly get the information they need while also returning valuable time to our staff.”
Communications & Marketing Director,
City of Mont Belvieu, TX
Meghan Huber

“Citibot gives us more tools for our work to achieve inclusive and accessible information sharing. We love that the Hello, CH text alert system meets residents wherever they are to deliver relevant and important information without noise.”
Economic Development & Community Engagement Director
City of Citrus Heights, CA
Katrina Hill

“Our Chatbot Ask Winter Haven meets residents 24/7 on their preferred channels. Citibot has worked with us every step of the way ensuring all expectations are exceeded. We would recommend Citibot to any city looking to save time, money, and resources."

Director of Public Affairs & Communications

City of Winter Haven, FL