Citibot and our chatbots have garnered accolades nationwide.

Awards and recognition

Citibot's innovative omni-channel chat platform has been honored with multiple awards. These accolades highlight the exceptional chatbots we've implemented in collaboration with municipalities and agencies across the United States, all made possible by the remarkable individuals we partner with.

New & Noteworthy Awards

The first ever citibot awards!

The inaugural Citibot Awards showcased three categories, each with three finalists vying for recognition. We celebrated outstanding communities and individuals from across the nation. Discover the winners below!

CITibot named to 2024 GovTech 100

Citibot secures its 5th consecutive year on the GovTech 100 list, recognizing top companies dedicated to transforming state and local government agencies.

Additional Honors

  • Stafford County, VA wins a Govx award

  • Citibot Named to the 2023 GovTech 100

  • Citibot named to the 2022 GovTech 100

  • NOLA 311 wins 2021 Silver Anvil Award

  • Citibot named to the 2021 GovTech 100

  • Citibot wins 2021 Haverford Award

  • Citibot named to the 2020 GovTech 100