Citibot and our chatbots have garnered accolades nationwide.
Awards and Recognition
Citibot's innovative omni-channel chat platform has been honored with multiple awards. These accolades highlight the exceptional chatbots we've implemented in collaboration with municipalities and agencies across the United States, all made possible by the remarkable individuals we partner with.
New & Noteworthy Awards
Union County Named 4th in GovTech’s 2025 County Government Experience Awards
Union County earned national recognition from the Center for Digital Government for its innovative, citizen-focused approach to technology that enhances access, transparency, and engagement across county services.
Denver Named GovTech’s 2025 Top City for Overall Government Experience
Recognized by the Center for Digital Government, Denver earned top honors for its innovative, resident-focused use of technology that makes city services more accessible, efficient, and engaging.
Additional Honors
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Stafford County, VA wins a 2025 Govx award
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Citibot named to the 2025 GovTech 100
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2025 Citibot Annual Awards
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The First Annual Citibot Annual Awards
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Citibot Named to the 2024 GovTech 100
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Stafford County, VA wins a 2023 Govx award
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Citibot Named to the 2023 GovTech 100
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Citibot named to the 2022 GovTech 100
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NOLA 311 wins 2021 Silver Anvil Award
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Citibot named to the 2021 GovTech 100
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Citibot wins 2021 Haverford Award
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Citibot named to the 2020 GovTech 100