Reimagine Government Services with the Power of AI
From answering questions instantly to keeping information accurate and accessible, our AI tools help governments work smarter and serve better.
How it Works
Powered by your Existing Knowledge Base
Citibot’s AI connects directly to the resources your city already provides—like your municipal website, internal databases, and public documents. By pulling from these trusted sources, it delivers fast, accurate answers to residents without needing new content sources or extra work from staff.
What we do
Delivering Better Service to Every Resident
Across every channel—web, text, voice or social—Citibot makes it easy to connect with residents and give them the answers they need, anytime.
24/7 Availability
Round-the-Clock Service Without Added Staff
Multilingual Assistance
Delivering Answers in 70+ Resident Languages
Streamline Operations
Simplify Workflows and Reduce Staff Burden
Crisis/Emergency Assistance
Keep Residents Informed in Critical Moments
Integration
Seamlessly Connects With Your Existing Systems
Who we Serve
Designed for Public Sector, Flexible for All
Citibot’s AI Solutions are built to meet the unique needs of governments, yet flexible enough to serve any organization seeking better communication and engagement.
It’s all about the data!
Built on Trustworthy, Secure Data Practices
Citibot keeps your data secure while giving you the tools to make it useful. With access to intuitive dashboards, detailed reports, and resident interaction tracking, you’ll gain clear insights to improve engagement and service delivery. Plus, our content refresh tool—Citibot Refresh—ensures your information stays accurate and up to date.
Branding & Marketing
Tailored Brands, Built for Your Community
Citibot goes beyond technology by building a brand around your virtual assistant that feels authentic to your community. From custom logos and visuals to full marketing kits, we create branding that strengthens resident engagement. Our team also provides marketing support and consulting to ensure your assistant is effectively promoted and consistently meeting community expectations.
Ready to Talk?
See how Citibot can transform the way your community engages with residents—schedule your personalized demo today.