Citibot's chatbot can understand residents in 70 languages without requiring language selection, allowing residents to receive information and services in their native language.
Multilingual Support
What you need to know:
Instant Language Detection: Our chatbot recognizes the user’s language and responds in kind—no setup required.
70 Languages Supported: Communicate with over 97% of the world’s population, instantly.
Accurate & Evolving Translations: Powered by GPT-4o and continually refined with real user feedback.
Built-In Backup: Amazon Translate ensures reliable coverage even in edge cases.
Seamless City Integration: All non-English service requests are automatically translated before entering city workflows.
Inclusive by Design: Our tech empowers residents from all backgrounds to be heard and understood.
No Language Barriers: From Spanish to Swahili, our chatbot helps everyone get the help they need—fast.
Why it Matters
Nearly 68 million U.S. residents speak a language other than English at home—a number that’s tripled since 1980, highlighting the growing need for multilingual public services.
Human translation can cost up to $100/hour with delays—Citibot’s AI delivers instant, accurate translations at a fraction of the cost.
Offering services in native languages builds trust, breaks down barriers, and ensures all residents can engage equally.
Empower Every Voice. Serve Every Resident
Break language barriers and build a more inclusive community. Request a demo to see how Citibot can help.