Multilingual
Seamless language translation
EMPOWERING CONNECTED COMMUNITIES
Stockton, CA.
In July 2023, a significant milestone was achieved as Stockton, California, became the inaugural city to implement our multilingual chatbot solution. The City of Stockton's visionary approach aimed to foster inclusive engagement by connecting with every resident, irrespective of their background, thus promoting equitable communication.
Make your government accessible to all
Did you know 66 million people speak a language that is not English at home in the US? Do you want to empower your municipality’s diversity and equity initiatives?
Citibot's chatbot possesses the capability to seamlessly identify and provide responses in a resident's native language, empowering effective communication.
A seamless and reliable language translation capability allows for residents to easily communicate with their city.
Our chatbot will immediately recognize the language of the inquiry and respond back in the same language.
A service request or message submitted in a different language will automatically be translated into english when it enters city workflow systems.
Our language translation feature continually evolves and refines, driven by invaluable feedback from our residents.
Multilingual FEATURES
Supports communication in a comprehensive array of 71 distinct languages
Automatically discerns and comprehends user inquiries with remarkable accuracy
Empowers and amplifies the voices of diverse communities, cultivating an environment of inclusivity and understanding