Text Alerts
Interactive Text Alerts & Two-Way Mass Notifications
Fast, reliable updates—your community’s news and alerts, delivered straight to every phone.
Our mass notification system reaches residents instantly via text. Citibot’s Interactive Text Alerts let you send real-time updates and connect two-way with your community—keeping everyone informed, safe, and engaged.
Key Features
Tailored to fit your needs
Send urgent updates instantly and keep the conversation going with interactive chat. Residents receive information right away and can ask questions or respond without delay, creating a true two-way connection.
Real Time Alerts
Targeted Messaging
Reach the entire community or focus on specific groups with ease. Citizens can opt in to broad alerts or choose just the topics that matter most, ensuring messages always feel relevant and personal.
Bilingual Support
Make sure no one is left out of critical updates. With built-in English and Spanish support, residents can receive alerts in the language that best helps them stay informed and engaged.
Easy to Use
Send messages anytime, from anywhere, with a simple online portal. Just log in, select your groups, and deliver real-time SMS updates—fast, flexible, and accessible when you need it most.
Citibot is trusted by 160+ Government Agencies Nationwide
Our Interactive Text Alerts and Two-Way Chat are integrated with government work management platforms and data management systems. See more here.